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Customer Service Survey

Please take a few minutes and complete our customer survey.Your input is important to us and we appreciate your suggestions. 

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First and Last Name on Account:
Account Number:
Address:
City:
State:
Zip Code:
Daytime Phone:
Contact Email:
How would you rate Baldwin EMC's customer service?:
How would you rate Baldwin EMC's reliability in providing electric service?:
Have you ever been to one of our offices?:
If so, which one?:
When did you last visit one of our offices?:
Have you ever used one of our drive up windows?:
How do you usually pay your bill?:
Do you read the monthly Alabama Living magazine?:
Where did you learn about Baldwin EMC's Web site?
Did you find Baldwin EMC's Web site easy to navigate?:
What, if anything, would you like to see added to our Web site?:
You can now pay your monthly bill online by credit card. Have you used this feature?:
Do you plan to visit our Web site again soon?:
Would you like to receive e-mail notifications of Baldwin EMC's latest news and information?:

  • Summerdale (Headquarters)
    19600 State Highway 59
    Summerdale, AL 36580
    8:00 a.m. to 4:30 p.m. M-F
  • North Baldwin
    47511 Highway 59
    Bay Minette, AL 36507
    8:00 a.m. to 4:30 p.m. M-F
  • South Baldwin
    21801 University Lane
    Orange Beach, AL 36561
    8:00 a.m. to 4:30 p.m. M-F
  • Call Center:
    (251) 989-6247
    (800) 837-3374 Toll Free
    7:00 a.m. to 6:00 p.m. M-F