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About

Customer Service Survey

Please take a few minutes and complete our customer survey.  Your input is important to us and we appreciate your suggestions.  All fields marked: * are required.  We will select three entries each month to receive a free 'gift box' from Baldwin EMC!  (contents may vary).

*Account Name:
*First Name:
*Last Name:
*Address:
*City:
*State:
*Zip Code:
Zip +4 Code:
*Phone: (555)555-5555:
E-mail:
How would you rate Baldwin EMC's customer service?	Please select Excellent Good Fair Poor
How would you rate Baldwin EMC's reliability in providing electric service?	Please select Excellent Good Fair Poor
Have you ever been to one of our offices?	Please select Yes No
If yes, which one?	Please select Summerdale Gulf Shores Bay Minette More than One All Three Not Visited Office
When did you last visited one of our offices?	Please select Never visited office Within the last month Less than six months ago Six months to one year ago More than one year ago
Have you ever used one of our drive up windows?	Please select Yes No
How do you usually pay your bill?	Please select By Mail In Office Drive Up Window Bank Draft Credit Card
Do you read the monthly Alabama Living magazine?	Please select Yes No
Where did you learn about Baldwin EMC's website?	Please select Advertisement Alabama Living Bill or Bill Insert Word of Mouth Other
Did you find Baldwin EMC's website easy to navigate?	Please select Yes No
What, if anything, would you like to see added to our website?
You can now pay your monthly bill online by credit card.  Have you used this feature?	Please select Yes No
You can now pay your monthly bill by electronic check.  Have you used this feature?	Please select Yes No
You can now access your monthly bill information online.  Have you used this feature?	Please select Yes No
Do you plan to visit our website again soon?	Please select Yes No
Are you likely to tell a friend about our website?	Please select Yes No
Would you like to receive email notification of Baldwin EMC's latest news and information?(If yes, be sure to include your email address.)	Yes No