Bill Delays

We’re sure you’ve seen the latest headlines about how shipping delays may impact Christmas shopping this year. Well, it has been brought to our attention that current delays* in the post office delivery system could also be impacting your bills and payments.

If you are concerned about your payment reaching us on time, please call us at 251-989-6247 and one of our Member Service Representatives will be happy to help! In the meantime, we encourage you to utilize one of our many alternative payment options (like paying online, through the app, or enrolling in autopay!), which are explained here. We’re so thankful for our members during these strange and uncertain times!

*Our previous bill printing issue that resulted in mail delays last month has been resolved.