It’s a new year, but phone scams continue to be prevalent in the service area of Baldwin EMC, whose members find themselves the target of phone calls from individuals claiming to represent the cooperative and demanding money with threats of turning off their power.
“No matter how legitimate a caller sounds, it is vital that our members understand we will never demand payment over the phone nor will we ask them to meet us at a location that is not a Baldwin EMC office,” says Baldwin EMC Vice President of Financial Services Alan Schott. “If they receive a suspicious call, the best thing to do is hang up immediately and call our office to report it.”
Phone scams typically involve:
* Callers threatening power disconnection if payment is not received immediately;
* Callers asking members to pay via credit card, a prepaid debit card or wire transfer.
As a reminder, while Baldwin EMC does use phone contacts to communicate with members, the cooperative will never demand payment over the phone. If you receive a phone call like this:
* Do not give out any personal information or agree to make any payments.
* Never make plans to meet the caller at a location that is not a Baldwin EMC office.
* End the call as quickly as possible.
* Report it to Baldwin EMC by calling (251) 989-6247 or (800) 837-3374.