For the safety of our members and employees, all offices are currently closed due to Hurricane Sally. Click here for outage updates. 


Disconnect Service

To disconnect your current service, please complete the form below. Please give us at least 2 days advance notice if at all possible. If you are moving outside our service area, your final bill will be mailed to your forwarding address.

  • 9-digit number on the face of your meter, and it’s also on your bill
  • For verification of identity.
  • Date Format: MM slash DD slash YYYY