Service FAQ

You will need to complete an application, pay a connection fee and deposit, and provide a meter number or street address. An electrical permit or other requirements may apply. For complete details, please visit our Start Service at an Existing Location page if a meter and/or meter box is already installed at your new location. If you need a power line and meter installed, please visit our Start Service at a New Location page.

Yes. A deposit is required for electric service. Click Security Deposits and Fees for more information.

You may establish a new account by phone and fax, or by phone and mail. A signed application is required. This form is available online, or we will be happy to fax it to you. You may fax or mail a completed application to us to establish a new account.

Once the necessary forms are signed and fees are paid, you can expect service to an existing meter the next business day. New service installations can take up to two weeks after all forms are submitted and fees are paid. Please allow adequate time for installation of new service.

If the location of your service needs to be changed, please contact member services at member.service@www.baldwinemc.com.

To disconnect your current service, please complete the form below or call us at (251) 989-6247. Please give us at least two days advance notice before discontinuing service if at all possible. If you are moving outside our service area, your final bill will be mailed to your forwarding address.